[Skip to content]

Search our Site
Easysite Resource Centre
Privacy Page and Cookie Information

Privacy Page and Cookie Information

Information about Easysite and third party cookies.


On May 26th 2011 the EU Directive related to data protection and privacy was updated to shift from the familiar “opt out” to “opt in”. The law requires:

a person shall not store or gain access to information stored, in the terminal equipment of a subscriber or user unless the requirements of paragraph (2) are met.

(2) The requirements are that the subscriber or user of that terminal equipment-

(a) is provided with clear and comprehensive information about the purposes of the storage of, or access to, that information; and

(b) has given his or her consent.

Regulation 6 of the Privacy and Electronic Communications Regulations 2003 (PECR)

For web technology in the UK, this implicates web and mobile sites that use cookies or similar local data storage; where consent for the use of cookies must be sought from the end user; and critically if that consent is not given the web or mobile site should not persist in the use of cookies.

There is a caveat that some cookies may be considered essential to the online service that the end user has opted to use, such as tracking items in an online shopping basket ahead of checkout; however behavioural tracking cookies such as those used by Google Analytics cannot be considered essential. 

Information Commissioner

In the UK Information Commissioner is the regulatory body responsible for enforcing this Directive.

Clear and comprehensive information

The Information Commissioner advises that the end user must have access to information on what cookies are being set on a site, and what those cookies are doing. EIBS therefore recommends that clients include this information in a Privacy or Cookies page on the site. The following content may be incorporated into an appropriate Privacy or Cookies page as required: 

We use a number of different cookies on our site. If you do not know what cookies are, or how to control or delete them, then we recommend you visit the About Cookies Site for detailed guidance.

The following table describes the cookies we use on this site, what we use them for and the impact on your experience of using our site if you choose to opt-out from allowing us to set cookies on your machine.


Cookie Name


What will happen if you disable Cookies on this site?

Does the Cookie Persist?

Is the Cookie Essential?



As visitors browse and interact with the web site, activity such as completing a form is recorded on the web server and this token allows us to refer to the user session data on the server between pages.

More information: http://support.microsoft.com/kb/899918

No loss of function but there will be a very minor delay before each page load as authentication would be triggered for every page visited whereas the cookie instantly confirms visitors as anonymous



Access Keys


Stores shortcut key preferences between visits

Personal Access Key shortcuts will not be remembered between visits





Stores portal state for non-logged in users so that if they visit again, portal preferences including portlet positions are remembered.

BuildPortal will reset upon each visit for non-logged in users, for logged in users, their preferences are stored in the database



Cookie Consent


Stores the consent status of the current user for cookies, only set if they consent

Site will prompt for Cookie Consent upon each visit



Decision Tree


Stores the selection state of the decision tree between visits to the page

The Decision Tree state will reset between visits to the page



eShop Order ID


Stores order reference for users before they login

Non-logged in users cannot add items to their basket





Stores whether an interstitial has been viewed / closed so it doesn’t reappear for the current user

Interstitials will persist for the current user for those pages that convey them, such as language preference





Stores the locale (language) preference of the current user if they are not logged in

From v6.5+ there will be no loss of function as locales are maintained through the URL path



Remember Me


Stores authentication token between visits so users don’t have to login on each visit

Users who wish to access restricted content or services will need to login upon each visit to the site



Mobile Redirect


Stores mobile device users’ preference for either the web or mobile site

Users will be asked upon each visit whether they would prefer to visit the web or mobile optimised site





Stores whether the current user has already voted in the poll, preventing multiple voting

Single users will be able to vote multiple times in online polls



Tabbed Container


Stores the ID of the Active Tab as selected by the user

Held tab states will be lost between visits to the page



Tracking Codes


Stores tracking code for donations, part of eShop

Donations may not be attributable to specific fundraising campaigns




Other Easysite cookies

This table only describes cookies generated by core Easysite functionality; clients may have API Plugin elements written by themselves or third parties that set cookies. Our code may block these cookies if consent is not given, so the client should identify whether their plugins use cookies, what loss of function would occur should those cookies get blocked, and whether to describe these cookies in their Privacy Policy page.

For API Plugins that EIBS have written for certain clients, we will provide a separate list for each client. 

Non Easysite cookies 

Other services that set cookies include:

  • Google Analytics
  • Google Gadgets
  • Yahoo Apps
  • Google Search Appliance
  • Flash Movies (if they use Local Storage)
  • YouTube 

These are often embedded as assets, such as Code or Streaming Video assets, where these are in use, and where they use cookies, the client should describe them in the cookie usage table for their site.


The Information Commissioner advises that clients must obtain consent to store a cookie on a user or subscribers device.  

Note: the Commissioner explicitly states that clients:

"should not rely on the fact that users might have read a privacy policy that is perhaps hard to find or difficult to understand."

One way of obtaining consent is via the implementation of the Easysite Cookie Consent Module. For more information see the Cookie Consent help article or contact your account manager.