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Operating System Support: Formal certification for Windows XP removed

Operating System Support: Formal certification for Windows XP removed

Description

As part of the Easysite 7.1 upgrade there will be a few alterations to our operating system support information.

Authoring and Administration of Content

For Easysite 7, EIBS were unable to formally certify the Internet Explorer 6 or Internet Explorer 7 browsers for the authoring and administration of content. This was (i) due to security concerns and the absence of vendor support from Microsoft and (ii) their inability to support the technology used to underpin modern web application interfaces such as those used within Easysite 7.

For Easysite 7.1, EIBS and Ideagen will end certification for any web browser running on Windows XP as part of deprecating any and all support for users of Windows XP inline with official Microsoft policy.

From the 8th December 2014, EIBS and Ideagen will end formal certification for Internet Explorer 8 for the authoring and administration of content for our web content management (WCM) solutions.

Please note that Microsoft support for XP and for Internet Explorer 8 ended in April 2014.

What does this mean?

EIBS will process any reported issues for formally certified browsers and regular test Easysite on those browsers and devices.

However, EIBS will not undertake remedial actions on reported issues that are specific to uncertified browsers such as Internet Explorer 6, 7 and 8 (from 8th December 2014). We will review customer reported issues although not guarantee to undertake remedial actions if the faults are unique to that browser.

Note that users may continue to use any browser they choose, whether certified or not, as long as it fulfils the functions they require. However, we strongly believe that customers should upgrade to modern, fast and secure web browsers such as Internet Explorer 10, Internet Explorer 11, Firefox, Chrome, Opera and Safari.

This should not affect the visitor experience for browsing web site where the design was implemented to support legacy browsers.

Article details

Published05 September 2014